Privacy Policy

1. Information We Collect

We collect information in the following ways:

From Parents and Guardians
When you register a child for a camp, class, or workshop, we collect:

• Parent or guardian’s name, email address, and phone number
• Child’s name and date of birth
• Authorized pickup information
• Payment details (processed securely through third-party providers such as Stripe and PayPal)

From Educators and Schools
When educators inquire about field trips, professional development, or other school-related programs, we collect:

• Name and contact information
• Position and school name
• Any additional details provided for scheduling or coordination

2. How We Use Your Information

We use the information we collect to:

• Register participants for our programs and process payments
• Communicate with parents, guardians, and educators about bookings, updates, and relevant offerings
• Confirm authorized individuals for child pickup
• Schedule and coordinate meetings with educators or school partners
• Improve our programs and customer experience
• Comply with applicable laws and regulations

As we enhance our website, we may begin using analytics or cookies to understand how visitors use our site and improve usability. When that happens, we’ll update this policy to explain how those tools are used.

3. How We Share Information

We do not sell or rent personal information.
We may share limited information only when necessary:

• Service Providers: We work with trusted third parties such as Jumbula (our registration platform), Stripe, and PayPal to process payments and manage enrollments. These providers handle your data in compliance with their own privacy and security policies.
• Legal Compliance: We may disclose information if required by law or to protect our rights, safety, or property.

4. Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, loss, misuse, or alteration. While no online platform is completely secure, we continuously review our practices to help ensure your data remains protected.

5. Data Retention

We retain your information only for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. When data is no longer needed, it is securely deleted or anonymized.

6. Children’s Privacy

Our programs serve youth, but all registrations for camps, classes, and workshops must be completed by a parent, guardian, or authorized adult. We do not knowingly collect personal information directly from individuals under the age of 16.

If we learn that someone under 16 has submitted personal information without the involvement of a parent or guardian, we will delete that information promptly. High school students who are 16 or older may provide their own information when applying for internships or other age-appropriate opportunities at BitSpace.

7. Your Rights and Choices

You may:

• Request access to, correction of, or deletion of your personal information
• Opt out of receiving promotional emails by clicking “unsubscribe” or contacting us directly

To make a privacy-related request, please contact us using the information below.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please reach out to us:

Bit Space, llc
2541 W Lawrence Ave
Chicago, IL 60625
(773) 654-1691
info@bitspacechicago.com
bitspacechicago.com